Surprising your customers with crazy food delights every day makes your dine-in restaurant everyone's favorite. Serving on-time dishes and cuisines allow your customers to love your services.
The contemporary world, however, is not suited to limit your services to dine-ins. Unexpected situations like the recent pandemic may demand you to stay relevant and serve your customers at their doorsteps. While maintaining the social distancing norms and keeping up your quality standards, you should expand your takeout and delivery business.
When it comes to food delivery, the industry is flourishing with dozens of delivery services. The reason is, app-based food delivery has introduced both affordability and convenience to food lovers. With other emerging delivery services, Grubhub and DoorDash are among the ones to gain higher popularity in the United States.
Grubhub vs. DoorDash is a common topic of debate among your customers and probably should be yours too. Both the apps list restaurants across the US and allow people to order food from their favorite kitchens.
So, if you want to reach your potential customers, gain insights from the comparison below - Gurbhub versus DoorDash.
Grubhub vs. DoorDash - Which is readily available?
Your restaurant may be very famous in your street, but if you're trying to expand your takeout, you must reach out to surrounding areas as well. If your food packages are not available to your customers' residential regions, it can affect your business. Therefore, you need to choose a delivery service that can deliver orders in the specific areas of your service.
Grubhub
Grubhub serves a broader range of areas. It boasts over 300,000 restaurants in more than 4,000 US cities and London. The brand portfolio includes Grubhub, Seamless, LevelUp, AllMenus, and MenuPages.
It is the most popular service, especially in northeastern metro areas, including Boston and New York. 24 million users are actively placing more than 516,000 daily orders on Grubhub. You can see the vast customer base at Grubhub, featuring many restaurants in the major US cities.
DoorDash
DoorDash is an on-demand food delivery service that operates in the United States and Canada. It also partnered with Walmart providing grocery delivery services in Atlanta, Georgia.
In 2019, it was reported to offer its delivery services in all 50 states of Anchorage, Alaska; Billings, Bozeman, and Missoula, Montana; and Sioux Falls, South Dakota. It has expanded to over 4,000 cities offering about 3,40,000 stores across the US and Canada.
Check out the areas in which your restaurant can offer its food, and partner with a delivery service that provides services in preferred areas.
Grubhub vs. DoorDash - Which is feasible?
When it comes to delivery fees, food lovers obviously prefer low-cost services. They look for cheaper options and fast delivery. But when you, as a restaurant owner, has to make a decision, you have both the options in your favor (one might be better than the other in specific cases).
Grubhub
Grubhub asks its customers to pay only delivery fees, service fees, and a tip. It is probably the cheaper option as compared to DoorDash, asking for delivery fees often less than $7. But, the app has a constraint of a minimum order amount. Customers have to purchase orders up to the preset amount even if they are ordering for one person.
DoorDash
Many customers consider it expensive as it requires them to pay service fees to both DoorDash and the restaurant (pretty good for your revenue). Also, it does not have any minimum order constraint.
Now, it depends on your pricing strategy, which delivery service can earn your good sales while keeping up your customers. However, both the apps maintain high standards to power millions of restaurants across the US.
Grubhub vs. DoorDash - Which is easy to use?
Both Grubhub and DoorDash are available on iOS and Android. Customers see a different outlook on each of these apps offering exclusive deals and promotions. For restaurants also, they provide a streamlined experience.
Grubhub
Grubhub provides a comprehensive guide to set up an account, orders, modify delivery hours, or remove items from the menu. It has listed all the information for managing your Grubhub account in the guide.
DoorDash
DoorDash also follows a simple procedure for delivery and pick-up, marketing your restaurant to new customers, and managing delivery seamlessly.
Both apps offer a great user experience to customers and restaurant owners.
Grubhub vs. DoorDash - Which has less competition?
In terms of competition, both the delivery apps offer a win-win situation. They have partnered with almost every restaurant in the areas they serve.
Grubhub
Due to its massive geographic reach, Grubhub has more restaurants and serves across various small and large cities of the US. So, if you partner with Grubhub, you are going to stand among top competitors.
DoorDash
DoorDash has a comparatively smaller reach than Grubhub owing to its availability in fewer cities of the United States. But, the possibility is you can find your tough competition on a city-to-city basis as DoorDash can have more local partner restaurants.
Considering your regional preferences, you can choose a suitable delivery service for your restaurants.
Grubhub vs. DoorDash - Response to COVID-19 pandemic
Both Grubhub and DoorDash are responsive to the needs of local businesses and communities.
Grubhub allows its customers to round up their order amount to the nearest dollars and donates the change to support local restaurants and drivers.
DoorDash also announced "a package of commission relief and marketing support" for restaurant partners to help them grow their revenue during the pandemic.
Sounds good, right?
Capitalizing on delivery services can offer a golden opportunity to convert their users to your business. With different options for restaurants and customers, both the delivery services turn out to be an excellent deal for dine-in restaurants.
So, if you're willing to expand your takeout and delivery business and ace the current market, contact Restaurant Remake. Our team helps traditional dine-in restaurants grow while being relevant to the trends.
Call us at (949) 220-1976 and learn how we drive in more sales for your business.
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